No, this is not supported. How can I request this? I try to install the driver but my Windows 10 computer displays message "This App has been blocked for your protection".
Where is your service center? Or where can I send my product to be repaired? My product is faulty. What do I do? Where is the Mac-driver?
This particular product has been developed for use with the Windows operating systems only. Personal information Name. Minor Outlying Islands U. Preferred language In which language you would like to receive the reply? E-mail address. Purchase Purchased at.
Location of store city. Reason for contact Select your reason for contact Part is broken Need one extra item Part got lost Part is missing from package Other reason specify in 'Your message'.
Type your message here. Product details Name. Item number. Serial number. English Extended leaflet. Follow the steps as described in our Tablet application Guide. We always try to keep our products functional for as long as possible. As a result of the quick succession of developments in this sector and the advanced age of the product, we are no longer able to keep it compatible with the frequent releases of new Windows 10 updates.
One of which has resulted in this error message, that indicates that the system is preventing you from running an installation. This product isn't supported on Windows 10 due to its advanced age. Therefore there are no new driver updates available. Nor can we provide information on removing this error message. There are various solutions for this message posted on the internet, including in the Microsoft forum. Please note that these solutions are not official, as there is no driver update available and therefore are not supported, nor is proper functioning guaranteed.
Follow the steps in the trouble shooting guide. Unfortunately, we do not have service centers to repair products. A defective product should be replaced by your point of purchase during the warranty period. We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available.
Unfortunately there a no driver updates available. Due to its advanced age, this product isn't supported on Windows 10 or For Windows 10 or 11, the Windows 8 driver can be tried, however, please note that this solution is not official, and proper functioning is therefore not guaranteed.
Therefore drivers or installation instructions for other operating systems such as Mac are not available. Please check our FAQs first, chances are you'll find the answer there. Couldn't find the answer in the FAQs? Size: 2. CE documents. Size: 0. To properly install the tablet, please follow these steps: Remove all drivers for this device and all similar devices previously installed on your computer.
Be sure that your system is up to date www. Unplug the tablet and restart your system. Download and install the latest drivers from the website Connect the tablet directly to a properly working USB port without using a hub or an extension cable. Windows should automatically recognize the device. When the driver is properly installed the tablet icon will appear in the taskbar. How do I use my tablet in drawing programs?
How can I use my tablet on a dual monitor setup? First setup proper dual screen mode in your operating system. If this doesn't function, install the latest driver from the Trust website, if available. No, this is not supported.
Where is your service center? Or where can I send my product to be repaired? My product is faulty. What do I do? During the warranty period you will receive a replacement product from the retailer if available. This product has been developed for Intel-based Mac devices. There are no dedicated drivers for Macs using M1 processors available. Consequently, this product is not compatible with M1 Mac. In case of a laptop connector: First check via the Advisor which connector is needed.
Then if the connector is missing from the package, or broken, use the form to request this connector. Standard processing time, from the moment the request is send to the time that the part is delivered, is weeks, depending on the location of the shipment address and the availability of the item s.
Please check our FAQs first, chances are you'll find the answer there. Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.
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In our privacy policy, we explain further what data we collect, how we collect it and what we do with it. Learn more about our cookie policy. For the best experience on this site, please use our site with Edge, Chrome, Firefox, Opera or Safari. Microsoft recommends using Microsoft Edge as your default browser and supports Internet Explorer 11 which can be opened via Edge for backward compatibility for older web sites and apps only. This product is no longer available in the current Trust assortment.
Support options Drivers Download the latest software or driver.
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