With Room Alert Link software. With Room Alert Discovery utility. With the Device Discovery utility Legacy. Local firmware updates are available on Link version 1. You may initiate firmware updates from the Room Alert Discovery utility for the following models:.
If your file downloads with a. Open the Device Discovery utility. The file should have a. Instead, re-download the file using a different browser so that you get the. If you are unable to use a different browser, you may rename the. Once the firmware file has been uploaded, the Please Review Update. Open Device ManageR in your web browser. Select Update Firmware , which you can find as a link below the unit name in the device list or as a button in the main viewing pane to the right.
The Update Firmware dialog box will now display the name of the update file. Select Update. Once it is complete, you may select Close Window to close the dialog box. We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation. With Room Alert Manager software. Optional : Change your firmware update settings. By default, Room Alert Manager will automatically get the latest firmware for you. Here, you may configure Room Alert Manager to: — Get the latest firmware for me automatically.
To the right of the screen, select the ellipsis to view the available options for that device. You may need to scroll the page horizontally to view the ellipsis. Then select Update Firmware. In the Firmware Update window that opens: View the firmware version that will be applied to your device.
Select Update Now. You may select Close to close the progress bar window. The update will complete in the background. When the update is Complete, select Close. Remote and local updates through Link You may initiate firmware updates remotely from your RoomAlert. You must also be running Link v1. Updating this way requires Room Alert Link software. Before you begin The Room Alert you wish to update must meet the following conditions: It is discovered by the Link software installed on a computer on your network.
It is registered in RoomAlert. This is necessary to perform remote updates through your Room Alert Account. Remote update through RoomAlert. In your RoomAlert. Confirm that Connection to RoomAlert. Then, in the Locally discovered devices list, check for a Register button next to the unit you wish to update. If you see that button, click it to register that device to your RoomAlert.
If you perform an update through Room Alert Link or Room Alert Manager, you do not need to manually download any firmware files. When you perform a firmware update through Device Discovery, you must first download the firmware file from RoomAlert.
The file should end in. Some browsers unfortunately change the. If you download a. If you perform an update through Room Alert Link or Room Alert Manager, you do not need to manually select the firmware file or model type.
When you perform a firmware update through Device Discovery, you must manually select the firmware file. If you accidentally choose the wrong model firmware file, the firmware update process will not complete. To perform the update successfully:. Change your Room Alert 3 Wi-Fi password back to your custom value. In most cases, some, not all, of these symptoms will be true after a failed firmware update.
T his example shows a failed firmware update through the Device Discovery utility:. If it appears that the device is in a state of normal operation, check if the device can be discovered in Link, Device Discovery or Room Alert Manager. If the Room Alert Monitor is discovered and not grayed-out , try to update its firmware again.
We'd love to talk with you about your monitoring needs. Contact one of our Product Specialists for a free consultation. Causes of failures Symptoms of failure Troubleshooting. Select the tabs below to learn about some of the reasons a firmware update might fail.
Update timed out. Wrong model firmware file used. Custom password set on Room Alert 3 Wi-Fi. To perform the update successfully: 1. Perform the update.
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